Phone Support in Cloud Hosting
All of our cloud hosting plans come with telephone support 14 hours a day even on public holidays, therefore if you don't have an account yet, you are able to phone us and find out more about our services or if we will meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, Great Britain and Australia, so that you'll be able to call the number that is closer to you. In case you are an existing customer, we will help you in a timely manner with all the general and billing issues as well as with numerous tech matters to save you time and efforts - we acknowledge the fact that sometimes it's easier to talk with a live person to get things done instantly. Certainly, some situations simply cannot be managed over the phone, so if this is the case you will have to use our ticketing system.
Phone Support in Semi-dedicated Servers
We offer live telephone support 14 hours daily as a part of the support services for every single semi-dedicated server package that we supply. Due to the fact that some issues are more difficult and time-consuming, you'll need to open a ticket in case you experience such an issue, but for all your general, billing or small-scale technical issues you can always call us and we'll help you quickly in order to save you the time you will have to spend on creating a ticket. Even if you do not have an account yet, you're able to find out if you can host your sites on our advanced cloud platform or you are able to get any other general information about our semi-dedicated solutions. We now have local phone numbers in the USA, the United Kingdom and Australia along with an international number, therefore you'll be able to call the one which is closer to your location.