A lot of persons who start using their very first hosting account, or switch companies, normally have inquiries with regards to how given procedures are completed or confront complications when setting up different things, including emails, site settings, and so on. Because of this, some companies have compiled documentation with frequently asked questions and problems in order to help their customers obtain info quickly and easily. As a result, the customer service team can devote more time to real issues that given clients may be experiencing, since the solution for the smaller things will be available online and customers will be able to fix them without having to get in touch with the customer support staff. Having in-depth documentation is essential, especially for new users with no previous experience, because the hosting service involves a host of features and many people can become perplexed about what to do. A good information repository can both help you do the operations that you need and find out how the web hosting service works in general.

Extensive Online Documentation in Cloud Hosting

If you purchase a cloud hosting plan from us, you will be given access to our comprehensive online help documentation where you will see info about more or less everything associated with our hosting plans. The topics cover anything from how to create an e-mail address on your feature phone, to how to accomplish various things using an .htaccess file. The articles themselves are written in a simple-to-understand way and include elaborate guidelines on how to carry out a particular task inside your Hepsia hosting Control Panel. You can also find information that’s not connected directly with Hepsia, for instance one that concerns web-based applications on your computer. The complete archive of articles will be located in the Control Panel’s Help section, but the ones that are dedicated to a given Control Panel section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you will be able to get to know pretty much everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers, will permit you to access the exhaustive online help documentation that we have compiled for you. The articles include generic information on our web hosting services, how-to tutorials about the separate features that you can access, along with troubleshooting guidelines that can help you fix common issues that you might encounter. The topics that we have covered include virtually everything, from basic things such as how to host a new domain in your account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a certain Control Panel section will always be available on the right side of the page that you’re on, whereas the entire article list can be accessed through the dedicated Help section.