A 99.9% Server Uptime
We’ve built our cloud hosting system using stable hardware components and heavily tweaked software. Our admins have installed a modified version of Security–Enhanced Linux on each of our machines in order to ensure maximum security and dependability. We have installed several anti–DDoS units combined with powerful firewall programs to make sure our network is impregnable and secure.
All cloud hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
In order to provide a quality web hosting service, you can hardly depend on the default network configuration in a datacenter. We’ve set up our own custom internal network to ensure an extremely fast connection speed with the outside world.
And because of this, regardless of which data centers you choose: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to lessen all possible risks with our cloud hosting plans and even though we provide premium tech support, there are instances when the client is just not pleased with what we are offering. Or he needs to switch to a more robust web hosting solution, such as a VPS server or even a dedicated server.
That is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t fully happy, you will receive your money back.
24/7 Technical Support
We’ve punctiliously chosen each individual member of our 24x7 support department so that we can offer the best possible tech support service that you can possibly get. Each of our technicians has many years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. Moreover, they are available to you 24/7 – you can reach them at any time and they will reply to you as soon as possible.
Their average ticket response time is well under 20 minutes, whilst with many other hosting companies you are forced to wait around for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to in under 60 minutes.