You can find plenty of cloud hosting companies on the market, but many of them are resellers that have limited resources, particularly in terms of support. One way to distinguish them is the option to get in touch with the company by phone. The type of support that you can have via this method of communication may vary depending on the service provider - several of them provide you with dedicated phone support, while others offer general and customer support only because some matters are more time-consuming and it would be easier to be resolved with a trouble ticket, especially if the situation needs to be escalated. Nonetheless, it's good to find that you could always get in touch with your website hosting supplier since there are various small issues that can be taken care of effortlessly and in a very timely manner with a telephone call, not mentioning that you will be able to get more information for the services before you become a client.
Phone Support in Cloud Hosting
All of our cloud hosting plans come with telephone support 14 hours a day even on public holidays, therefore if you don't have an account yet, you are able to phone us and find out more about our services or if we will meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, Great Britain and Australia, so that you'll be able to call the number that is closer to you. In case you are an existing customer, we will help you in a timely manner with all the general and billing issues as well as with numerous tech matters to save you time and efforts - we acknowledge the fact that sometimes it's easier to talk with a live person to get things done instantly. Certainly, some situations simply cannot be managed over the phone, so if this is the case you will have to use our ticketing system.