Integrated Ticketing System in Cloud Hosting
With a cloud hosting from us, you will never need to leave your account. Our ticketing system is incorporated into the Hepsia Control Panel, which is used to manage your entire web presence. You can seamlessly access any support ticket while you’re browsing through your files or configuring various settings. The ticketing system is being closely monitored 24-7-365 by our client care team and the response time is maximum 60 minutes, but it seldom takes more than 20 minutes to receive assistance. In contrast with some other web hosting companies, we do not charge more for using the ticketing system, so you can get in touch with us as often as you need and request information concerning any technical or billing issue. Besides, you can read a number of educative articles, which will help you solve the most commonly confronted challenges yourself.